Who is responsible for your information
Darb Labs Ltd (company number 17502606, registered in England and Wales; registered office: Suite Ra01 195-197 Wood Street, London, England, E17 3NU), trading as Darb Labs, is the controller of the personal information described here.
For anything about your information, contact us through support@darbumrah.com. We have not appointed a data protection officer; privacy questions go to the same address.
Visiting the website
The website uses no analytics, advertising or tracking tools, and stores nothing in your browser apart from one short-lived cookie when you leave the waitlist. It loads nothing from other companies' servers. It never asks for your location. See cookies for the detail. The app has its own notice: it has no tracking either, and can send optional, anonymous usage counts if you switch them on.
Cloudflare hosts the website. Like any web host, it processes your IP address and browser details to deliver pages and protect the site against attacks. We do this because we have a legitimate interest in running a secure website. We do not keep visitor logs, and we do not combine this information with anything else.
The waitlist
If you join the waitlist, we keep:
- your email address;
- which lists you chose (Darb Umrah launch news, and optionally Darb Labs news), the version of the wording you agreed to, and when you asked, confirmed or left;
- whether our confirmation email was sent.
Why: to send you only what you chose. We rely on your consent, which you give separately for each list and confirm from your inbox. You can withdraw it at any time with the link in every email.
To stop abuse of the form, we also keep a one-way fingerprint of your IP address and email address for one day. It is made with a secret key and changes every day, so it cannot be matched to you without that key. If an email to you bounces or is marked as spam, we keep a one-way fingerprint of the address so we never email it again. We do these because we have a legitimate interest in protecting the service and respecting your choice.
Only Darb Labs staff can see your address, in our own operations tool (on the web, or in the Darb Umrah app when a staff member is signed in as staff; it is not kept on the phone); it is not used for anything else in the app or shared with anyone else, and we never sell it.
How long we keep it
- If you do not confirm, we delete your request after 7 days. Confirmation links expire after 24 hours.
- The Darb Umrah launch list is deleted 90 days after the app is publicly launched.
- Darb Labs news is kept while you stay subscribed, and reviewed every year.
- If you leave, we stop immediately and delete your details within 30 days.
Emailing us
If you email us, we use your address and message to reply, because we have a legitimate interest in answering. We keep the conversation for up to two years after it ends, unless we need it longer to deal with a complaint or a legal claim.
Who helps us
- Cloudflare hosts the website and forwards emails sent to our support address.
- Neon stores the waitlist in the United Kingdom.
- Resend sends the waitlist emails.
They act for us under data processing terms and may use your information only to provide these services.
Information outside the UK
Cloudflare, Neon and Resend are US companies, and Cloudflare and Resend may process information outside the UK. Where that happens, the transfer is covered by the UK Extension to the EU–US Data Privacy Framework, under which these companies are certified, or by the UK's approved international data transfer agreements.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of your information;
- correct it;
- delete it;
- restrict how we use it, or object to our using it on the basis of legitimate interests;
- give it to you, or someone you choose, in a common format.
You can withdraw consent at any time; this does not affect what we did before. Contact us through support@darbumrah.com. It is free, and we reply within one month.
Complaints
Please tell us first so we can put things right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint or 0303 123 1113.
Children
This website is not aimed at children, and the waitlist is for adults.
Links to other sites
Links to darblabs.com and, later, to app stores take you to sites with their own privacy notices.
Changes
If we change this notice, we update the date at the top. If a change affects how we use your waitlist address, we will tell you by email first.